AI. Systems. Human-Centered Design.

Designing the Future of Student Experience

Helping colleges leverage AI, systems thinking, and human-centered design to build better experiences for students, faculty, and staff.

Dr. Kasandrea Sereno

My Work

Strategy. Leadership. Impact.

AI in Higher Education

Strategic consulting, speaking, and workshops that help colleges integrate AI in thoughtful, human-centered ways—improving student experience without losing the human potential at the heart of it.

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Fractional Student Affairs Executive

Experienced executive leadership for institutions navigating transition, growth, or transformation—without the delay or expense of a permanent senior-level hire.

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Founded by Kasandrea

Higher Ed Social

The original global community for higher education social media and marketing professionals, connecting 13,600+ members in more than 80 countries.

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Founded by Kasandrea

MyAdvisorSays

Personalized college admissions guidance helping students and families navigate decisions, applications, and the path to college with greater clarity.

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Where I’ve Presented

Trusted voice. Global stages.

SXSW EDU
EDUCAUSE
NACADA The Global Community for Academic Advising
NASPA Student Affairs Administrators in Higher Education
Ruffalo Noel Levitz RNL
ACPA

Plus international, regional, virtual, and campus presentations throughout the United States and Europe. And more →

Dr. Kasandrea Sereno speaking on a conference stage

I’ve delivered more than 30 presentations for conferences and institutions across the United States and Europe, speaking at the intersection of AI, student experience, technology, advising, digital communication, and higher education leadership.

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Latest Thinking

Ideas worth exploring

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A person standing before a complex institutional maze

Systems Thinking

AI Won’t Fix Broken Systems

Technology can amplify what exists—for better or worse. Here’s why systems thinking must come first.

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A student approaching a gap in a pathway leading toward a university

Student Experience

The Student Experience Gap

Why the moments we overlook are often the moments students remember most.

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A student navigating connected institutional pathways and touchpoints

Experience Design

Every Workflow Is a Curriculum

Operational design shapes student outcomes more than many institutions realize.

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A luminous artificial intelligence network connecting a university ecosystem

AI & Innovation

AI Is the New Electricity for Higher Education

Like electricity, AI won’t solve problems on its own—but it will transform nearly everything.

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Let’s Build What’s Next

How I Can Help

Fractional Executive Leadership

Experienced student affairs leadership during transition, growth, restructuring, or institutional change.

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AI for Higher Education

Practical strategies for integrating AI in ways that enhance human judgment, capacity, and student experience.

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Student Experience Design

Seamless, human-centered experiences designed across the full student journey—not one office at a time.

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Speaking & Keynotes

Insightful, practical talks that help audiences reimagine what’s possible in higher education.

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Workshops & Training

Interactive sessions that give teams practical tools they can apply immediately—not someday.

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