by kasandreasereno | Jul 18, 2026 | blog, Student Experience
Student Experience The Student Experience Gap Institutions design programs and services with good intentions. Students experience them as one connected journey—and that is where the gaps become visible. By Dr. Kasandrea Sereno • July 2026 • 6 minute read...
by kasandreasereno | Jul 18, 2026 | blog, Systems Thinking
Systems Thinking AI Won’t Fix Broken Systems Technology can amplify what already exists—for better or worse. That is why systems thinking must come before artificial intelligence. By Dr. Kasandrea Sereno • July 2026 • 6 minute read class="ks-featured-image"...
by kasandreasereno | Jul 18, 2026 | blog, Organizational Design
Organizational Design Every Workflow Is a Curriculum Every process teaches students something about what the institution values, expects, and believes about them—whether that lesson was intentionally designed or not. By Dr. Kasandrea Sereno • July 2026 • 6 minute read...
by kasandreasereno | Jul 18, 2026 | Artificial Intelligence, blog
Artificial Intelligence AI Is the New Electricity for Higher Education AI will not solve higher education’s problems on its own—but it will transform nearly every part of institutional work. By Dr. Kasandrea Sereno • July 2026 • 7 minute read class="ks-featured-image"...
by kasandreasereno | Jul 11, 2016 | blog
So if you haven’t heard yet there is a new mobile game and it seems like just about everyone is playing. Pokémon Go was released on July 6th in the US and the response has been overwhelming; to the point that users are often getting error messages because the servers...
by kasandreasereno | Jul 9, 2016 | blog
So if you haven’t heard yet there is a new mobile game and it seems like just about everyone is playing. Pokémon Go was released on July 6th in the US, New Zealand, and Australia and the response has been overwhelming; to the point that users are often getting error...